Process Refunds and Transfers¶
This process allows the Transfer or Refund of a Bond or Accommodation Deposit.
Note
Prior to processing a Refund or Transfer the resident should first have their Departure information entered in the Resident Accommodation History area of Resident Maintenance .
Select the required resident to refund or transfer by entering either the residents name into the Resident field or by using the drop down menu.
The selected resident’s Accommodation history will display in the Resident’s History box. If there is more than one accommodation, this information will display and a selection will need to be made. Toggling over the resident’s history will display the associated admission and financial details for that accommodation.
Press Next to progress.
Important
This process comprises of three sections, Final Fee Billing, Final Bond Billing and Refund or Transfer. It is necessary to progress through all three stages to complete the Refund / Transfer process.
Final Fee Billing
Select the Check Billing Type Dates Button to view the current date settings for the various Billing Types. These dates may be advanced or moved backwards with the appropriate keys. Make sure that you select only those Billing Types that you wish to change.
Select the Select Fee Groups Button to view the selected Fee Groups. Uncheck or check as required.
Set Billing Boundaries
- Billing Rate This field allows for selection from a drop down menu. Leaving these fields blank will select all.
- Effective Date This field allows for the effective date to be entered.
- Description allows for the entry of a Description which will help to identify the work file at a later date.
- Apply to previous Periods allows for prior period adjustments to be factored into the billing calculations.
- Apply back to Date allows for the entry of a specific date to apply prior period adjustments from.
Once the Billing Boundaries have been entered as required the Preview Billing Button may be selected. This process allows for the review of items generated against the resident’s fee account prior to finalising the Billing.
Toggling between the Grow and Shrink button on the right hand side of the screen will allow for a larger view of the Ledger Draft Batch Report.
Options available whilst reviewing are refresh, print, export to PDF, export to excel or email.
Once the report has been reviewed the Finalise Billing Button is selected to post the batch. Where appropriate the batch will automatically post to LegiCare.
Press Next to progress to the Final Bond Billing.
Final Bond Billing
Select the Check Billing Type Dates Button to view the current date settings for the various Billing Types. These dates may be advanced or moved backwards with the appropriate keys. Make sure that you select only those Billing Types that you wish to change.
Select the Select Calculation Types Button to view the selected Calculation Types. Uncheck or check as required.
Set Billing Boundaries
- Effective Date This field allows for the effective date to be entered.
- Description allows for the entry of a Description which will help to identify the work file at a later date.
Once the Billing Boundaries have been entered as required the Preview Billing Button may be selected. This process allows for the review of items generated against the resident’s Accommodation Deposit prior to finalising the Billing.
Once the report has been reviewed the Finalise Billing Button is selected to post the batch. Where appropriate the batch will automatically post to LegiCare.
Press Next to progress to the Refund or Transfer.
Refund or Transfer
- Refund or Transfer allows for the option of refunding or transferring where a resident has moved from one accommodation to another.
- Accounts allows for the selection of the accounts to be refunded, i.e. Fee Account Deposit / Bond Account
- Desintation allows for selection from a drop down menu.
- Set Batch Parameters allows for the effective date and description of the work file to be entered.
Once these details have been entered the Preview Refund Button may be selected. This process allows for the review of items generated for the refund or transfer.
Once the report has been reviewed the Finalise Refund Button is selected to post the batch. Where appropriate the batch will automatically post to LegiCare.